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Right of withdrawal

Applies to the paid “Workbench” tier. The two free tiers do not create a contract for payment.

Withdrawal is not the same as cancellation. Withdrawal unwinds the contract retroactively and is only possible in the first fourteen days. Cancellation ends it at the next effective date and is possible at any time. Anyone who "withdraws" after the fourteen days has not cancelled — and the contract runs on.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period expires fourteen days from the day the contract was concluded.

To exercise your right of withdrawal you must inform us (Daniel von Lühmann, Hauptstraße 154, 01833 Dürrröhrsdorf-Dittersbach, Germany, mail@feif.space, phone +49 611 94584300) by an unequivocal statement — for example a letter or an e-mail — of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the service begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you communicated your withdrawal, in comparison with the full coverage of the contract.

Early expiry of the right of withdrawal

For a contract for the supply of services, the right of withdrawal expires once we have fully performed the service, provided that performance began only after you gave your express consent and simultaneously acknowledged that you would lose your right of withdrawal upon complete performance of the contract (§ 356 (4) BGB).

Practical consequence for sign-up: checkout must carry two separate tick boxes — one for immediate commencement, one acknowledging the loss of the right. Without both, the tier must not be activated immediately but only after fourteen days.

Model withdrawal form

If you wish to withdraw from the contract, complete this form and return it.

To Daniel von Lühmann, Hauptstraße 154, 01833 Dürrröhrsdorf-Dittersbach, Germany, mail@feif.space:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service:

Ordered on (*) / received on (*): ____________

Name of consumer(s): ____________

Address of consumer(s): ____________

Signature (only if this form is notified on paper): ____________

Date: ____________

(*) Delete as appropriate.